Privacy Policy

1. Introduction

Laguna Vibe ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. This policy complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Order Information: Products purchased, order history, and payment details (processed securely through our payment processor).
• Account Information: If you create an account, your login credentials and preferences.
• Communications: Messages, feedback, or inquiries you send us.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery.
• Communicate with you about your orders, account, or inquiries.
• Send promotional emails and marketing communications (you may opt out at any time).
• Improve our website, products, and customer experience.
• Detect and prevent fraud and unauthorized transactions.
• Comply with legal obligations and enforce our terms.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping carriers, and email marketing platforms who assist us in operating our business.
• Legal Compliance: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out: Opt out of the sale or sharing of your personal information (we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@lagunavibe.com. We will verify your identity before processing your request.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: